Privacy Policy

Privacy Policy

Introduction

Welcome to https://hatta-dam-tour.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in compliance with various global privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy covers all aspects of our website, applications, online services, and products offered under the domain https://hatta-dam-tour.terratrek.net. Please note that it does not extend to third-party platforms or services accessed through links on our site, as these have their own privacy policies which govern data collection and usage.

Processing Activities

This policy becomes effective whenever you interact with us in the following ways:

  1. Using Our Services: As an authorized user, when you access and utilize our applications, software, or online services.
  2. Visiting Our Websites: When you browse our websites linked to this Privacy Policy.
  3. Communication: This includes all forms of communication initiated by us, such as newsletters, emails, phone calls, and text messages (SMS).

Personal Data Collection

We collect a variety of personal information for different purposes, which can be categorized as follows:

  • Account Information: Details related to your user account creation, including username, email address, and password hashes.
  • Payment Information: Credit or debit card details, billing addresses, and transaction records required for processing payments.
  • Financial Information: Bank account numbers or other financial data for direct debit or credit transactions.
  • Purchase Information: Product or service purchase history, order details, and preferences.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile app usage data collected through our applications.
  • Location Data: GPS coordinates and location-based services data when you use our location-enabled services.
  • Feedback: Your comments, suggestions, reviews, and ratings to improve our products and services.
  • Social Media Information: Details obtained from social media platforms when you interact with us through these channels.
  • Product Information: Data related to the products you view, search for, or purchase on our sites.

We gather this data through direct user input, interactions with our systems, and automated technologies, such as cookies and web beacons. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our websites and for analytical purposes:

  • Strictly Necessary: These ensure basic functionalities, such as login, session management, and allowing you to navigate through our sites.
  • Preference: They remember user preferences, language settings, and customization options.
  • Analytics: Cookies from analytics tools help us understand user behavior, measure the performance of our websites, and provide insights for improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific periods vary depending on the type of data and the purpose it was collected for:

  • Account information is retained until your account is inactive or closed.
  • Payment and transaction data may be kept for financial record-keeping and tax purposes.
  • We may store purchase history indefinitely to personalize your future shopping experiences.
  • For legal compliance, certain types of data may need to be preserved beyond the initial collection period.

Once the retention period expires or when you request deletion, we will securely delete or anonymize your personal data from our systems and those of our service providers.

Your Rights

Depending on your location, you are entitled to specific rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you, along with details about how it is being processed.
  • Rectification: The right to have inaccurate or incomplete personal data corrected and updated.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your personal data, subject to legal exceptions.
  • Restriction: You may request restrictions on the processing of your personal data under specific conditions.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: You can object to the processing of your data for specific purposes, such as marketing or profiling.
  • Non-Discrimination: You have the right not to be subject to automated decision-making that significantly affects you, unless the decision is necessary for entering into a contract.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request within the timeframes prescribed by applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be effective immediately upon posting on our website, and we encourage you to review this policy periodically for the latest information.

Contact Information

For any questions related to privacy, data protection, or to exercise your rights as outlined in this policy, please contact us:

We appreciate your trust in us, and we are committed to protecting your privacy throughout your interaction with our services.